Delivery and Returns
Free 48 Hr Delivery
Your Sally Lane Jewellery will be delivered to you via DHL so you can be assured of its safe arrival within 48Hrs when ordered before 8pm (Deliveries on Mon-Fri only).
Returns and Exchanges
In the unlikely event that you are unhappy with your Sally Lane Jewellery, please contact us at email@example.com within 14 days, stating your order number, and reason for return/exchange. Then please return the item within a further 14 days of notification.
If the item is faulty we will refund the return cost (Royal Mail Special Delivery). It is your responsibility to ensure the package safely reaches us, so tracked mail is recommended.
You will be refunded within 7 days of receipt.